Privacy policy

1. How We Use Your Information

We use the information collected through Almira to operate the platform, personalize your experience, and improve our Services. This includes:

• Platform Access: Allowing you to sign in, manage your account, and use all features.

• Analytics & Performance: Understanding how Almira is used so we can optimize features and fix issues.

• Personalization: Delivering recommendations, automation suggestions, and relevant content.

• Communication: Sending important updates, support responses, onboarding messages, or marketing emails (which you can opt out of).

• Security: Detecting fraud, monitoring misuse, and protecting account integrity.

We do not sell your personal data.

2. Information We Collect

We collect data to provide a better experience and continuously improve Almira. This may include:

a. Information You Provide

• Account Information: Name, email, company details, and credentials supplied at sign-up.

• Payment Details: Billing information processed securely through our payment partners.

• Support Messages: When you contact us, we may store your message content and communication history.

• Uploaded Content: Campaign assets, audience files, or other data you add to Almira.

b. Information Collected Automatically

• Usage Data: Features used, time spent, campaigns created, and workflow activity.

• Technical Data: IP address, device type, operating system, browser details, and general diagnostics.

• Cookies & Tracking: Cookies, analytics tags, and similar tools used to understand engagement and improve performance.

c. Information From Integrations

If you connect external tools (e.g., Slack, Meta Ads, Shopify, Trello, Google Analytics), we may receive limited data needed to deliver the integration’s functionality.

3. How Information May Be Shared

We only share information in the following situations:

• Service Providers: Secure partners that assist with hosting, payments, analytics, customer support, and communication tools.

• Connected Integrations: Platforms you deliberately connect to Almira, which receive only the data required to function.

• Legal Requirements: When needed to comply with applicable laws or protect Almira, our users, or our platform.

We do not share data with advertisers or sell user information.

4. Data Storage and Security

We use industry-standard security practices, including encrypted transmission, protected storage, access controls, and periodic system reviews.

While no online system is completely secure, we take reasonable steps to safeguard your information and maintain the reliability of our Services.

5. Your Rights and Choices

Depending on your region, you may have rights such as:

• Accessing or updating your account data

• Requesting deletion of your personal information

• Exporting your data

• Managing cookie settings in your browser

• Opting out of marketing communications

To exercise these rights, contact us at privacy@almira.com.

6. Data Transfers

Your information may be processed or stored in countries outside your own.
When this happens, we apply appropriate safeguards such as Standard Contractual Clauses or equivalent protections.

7. Children’s Privacy

Almira is intended for professional use and is not designed for children under the age of 16.
We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy as Almira evolves.
Any changes will be reflected by a new “Last updated” date, and significant updates may be communicated directly to users.

9. Contact Us

For questions about this Privacy Policy or how we handle personal data, reach us at:

privacy@almira.com